Policies:

 

Shipping Information:

~Please be aware of any extra fees, taxes, or custom charges you might need to pay before you purchase.


USA

~ Shipping is $5.00

~Will be shipped First Class Mail

~Ready to ship items will be shipped 1-3 business days after payment is received

~Processing and shipping times for Made-to-Order items will vary.  Please see the individual item listing for specific details.

 

International

~Shipping is $20.00 (This doesn’t include any potential extra fees, taxes, or custom charges that might be needed to get your package.)

~Will be shipped First Class International unless specified otherwise by buyer at time of purchase (which will increase shipping cost based on service chosen)

~Ready to ship items will be shipped 1-3 business days after payment is received

~Processing and shipping times for Made-to-Order items will vary.  Please see the individual item listing for specific details.

~Please be aware of any extra fees, taxes, or custom charges you might need to pay before you purchase.  Buyer is responsible for all of these fees.

 

Payments:

~Paypal is currently the only form of accepted payment.

~All payments are due in full upon purchase unless other arrangements have been made with me prior to purchasing.

~Item’s won’t ship until they’re paid in full.

Cancellation Policy:

I will accept cancellations of an order for 3 hours after the order is placedAfter that time, the order will be fulfilled and fall under the policies below.

 

Return/Refund/Exchange Policies for In-Person and Online Purchases:

~Each piece is handcrafted with care by me.  They are handmade pieces, so even as I strive to make each piece solid in construction with every wire secure and smooth, there might be the occasional issue that arises.  So I want you to know you’re covered if that happens.
~I try to give clear details about each piece and show pictures that accurately reflect the piece in color and detail.  Please take the time to read each listing and look over each photo to make sure you wish to purchase it.

 

Here are the details for In-Person Purchases:
~All sales are final.  You were able to see and touch the piece so it should be clear what you’re getting before you made the purchase.

~If there’s a problem with your piece because my craftsmanship you may return the item for an exchange, full refund, or store credit (whatever you prefer).  I will pay return shipping for this type of returnContact me and we’ll work out the details.  I’ll need pictures of the problem.

 

Here are the details for Online Purchases:

~Please note that ALL items must be returned unworn/unused in the original packaging with all the things that came with your item.  Fees will be charged for missing materials and used items.

 

Ready to Ship Items (Exceptional Elegance and some Timeless Elegance):

~I want you to be happy with your purchase so I’ll accept returns/exchanges for Ready to Ship items only.  You may choose an exchange, store credit, or full refund.  The item must be unworn/unused, in the original packaging and returned with all the original materials included.  Customers in the USA must contact me within 14 days from purchase and International customers must contact me within 45 days from purchase for refunds/exchanges.  You will pay return shipping on the item.

~If there’s a problem with your piece because my craftsmanship or I don’t accurately represent the item you may return the item for an exchange, full refund, or store credit (whatever you prefer).  I will pay return shipping for this type of returnContact me and we’ll work out the details.  I’ll need pictures of the problem.

 

Made to Order Items (Timeless Elegance):

~Made to Order items can’t be returned in general.  See below for exception.

~If there’s a problem with your piece because my craftsmanship or I don’t accurately represent the item you may return the item for an exchange, full refund, or store credit (whatever you prefer).  I will pay return shipping for this type of return.  Contact me and we’ll work out the details.  I’ll need pictures of the problem.

 

Custom Order Items (Tailor-Made Elegance):

~Due to the detailed process involved, all custom order sales are final.

 

FAQs for Silver Jewelry:

 

Things you want to know about your silver jewelry:

~This jewelry is not recommended for children under the age of 13.

~I’ve taken extra care to make sure that your jewelry is secure and smooth with everything anchored properly.  This means it shouldn’t pinch or scratch you or get caught or tangled in your hair (in general).

~I primarily use Argentium Silver wire that’s sourced from the USA to create with, unless noted in a specific listing.

Facts about Argentium Silver…

~It’s very easy to care for and rarely needs polished or cleaned.

~It’s made of silver, copper, and germanium.

~All silver used is 10o% recycled.

~It’s tarnish resistant.

~It’s nickel free and hypoallergenic.

 

General care and cleaning for your silver jewelry:

~When needing a quick polish use a designated polishing cloth for it.  I provide one with your purchase.  You don’t want to use a cloth that has been used on other metals because it might “stain” the silver.

~For a quick clean use warm water and mild soap.  Gently pat dry with a soft cloth.

~Store in a soft cloth or plastic bag

 

Things you want to avoid with your silver jewelry:

~Applying lotion, perfume, hairspray, gel, etc to yourself while wearing it

~Applying harsh chemicals or cleaners to the piece of jewelry including things for sterling silver

~Cleaning or other activities using harsh chemicals

~Bending or pulling on the wires or piece in general

~Putting it in your mouth or chewing on it

 

Other things you might want to know:

~Every piece of jewelry is handcrafted by me.

~Every piece in the “Timeless Elegance” line has involved a hammer and torch in the creating process.

FAQs for Copper Jewelry:

 

Things you want to know about your copper jewelry:

~This jewelry is not recommended for children under the age of 13.

~Copper tarnishes (darkens) naturally over time, but this happens faster when exposed to air.  I speed up the process so it darkens evenly and gives more depth to the woven designs.

~I use 100% pure copper wire that’s sourced from the USA unless specified otherwise in an individual listing.  Pure copper is nickel and lead free.

~Avoid getting it wet.  It turns green if not properly dried.

~Copper might turn your skin green if you sweat a lot or have a high acidity level in your body.

~I’ve taken extra care to make sure that your jewelry is secure and smooth with everything anchored properly.  This means it shouldn’t pinch or scratch you or get caught or tangled in your hair (in general).

 

General care and cleaning for your copper jewelry:

~Store in an airtight container or bag when not wearing to slow down tarnishing

~For a quick clean, wipe with a polishing cloth or polishing pad.  (I provide one with your purchase.)

~For a deeper clean, put a little Worcestershire sauce, ketchup, or lemon juice in a bowl and add your copper jewelry.  Swish (or move) the piece around for a few seconds to get the piece looking like you want it. (It’s important to note that if you leave it in too long you’ll end up with a bright copper piece, but it’ll darken again over time.)  Rinse the piece thoroughly with cold water to get the stuff off and gently and completely pat dry with a soft towel.  Let it dry completely and then store in an airtight container until you’re ready to wear it again.

 

Things you want to avoid with your copper jewelry:

~Water/moisture…no showering, swimming, exercising, sweating, putting it in your mouth, washing dishes, cleaning, etc

~Applying lotion, perfume, hairspray, gel, etc to yourself while wearing it

~Applying harsh chemicals or cleaners to the piece of jewelry

~Bending or pulling on the wires or piece in general

~Putting it in your mouth or chewing on it

 

Other things you might want to know:

~Every piece of jewelry is handcrafted by me.

~Most every piece in the “Exceptional Elegance” line is one of a kind.  Each one is a “labor of love” and can take anywhere from 5-20 hours to make depending upon how complex it is.

~The materials of the beads and cabochons I turn into jewelry vary from glass to stone.  What they all have in common is I saw beauty in them and wanted to see what I could turn them into.

~My favorite thing to create with currently is glass lampwork beads made by other artists from all over the world.

~My inspiration comes from a sense of curiosity, my need for beauty, and a love of texture and detail.

Follow these instructions to help you figure out your size bracelet or ring from the shop.